SmartSourcing – Presents the Best of Outsourcing

Nothing is fool proof and no procedure is perfect. Outsourcing IT looks like an excellent opportunity for many businesses but that has its drawbacks as well. While there seems to be infinite number of benefits for sending a project offshore, it might not always give you the best results. It is better for businesses to be aware of the pitfalls of outsourcing and look for alternatives that can help their business.

Challenges of outsourcing

A traditional IT outsourcing business model includes handling a company’s IT project by a third party entity. Once outsourced, a company has no or little control over the project. It has no control over who is working on the project or their experience and expertise. The outsourced company can either have in-house resources who work on the project or it can outsource the project to a third party. Accountability of people who actually works on the project is low and often there’s no communication between the actual resources working on the project and the business, on whose project they are working.

Advantages of outsourcing

Outsourcing has advantages too. First, it helps in saving huge amount of money. Businesses save significant amounts of money when they outsource their project and this is one of the primary reasons for the popularity of this business model. Second, there has been a shortage of qualified and experienced IT talent in the US. Hence there’s a need to tap the top IT professionals in India. This talent crunch is big reason for the popularity of this business model.

SmartSourcing – the best of both the worlds

There’s a need for a business process that includes the advantages of outsourcing without its drawbacks. SmartSourcing includes all the advantages of outsourcing like saving money and beating the talent crunch while giving businesses full control over its outsourced project and the resources working on it. Here’s how it works:

In addition to cost saving, one of the important features of SmartSourcing is that it gives a business total control of its outsourced project and also the resources working on that project. Right from hiring a candidate, giving him direction for his work, to deciding on the deadlines – a business is actively involved in this business model. Moreover, a business can actively communicate with its smart sourced staff using email, phone, video conferencing and IM, which allows them to constantly monitor and guide their virtual staff. A business pays a flat hourly rate to cover all the needs of his virtual staff which adds significantly to the cost saving.

– Virtual staff works as an extension of a business’s regular workforce
– Business owners will make the hiring and firing decision
– Remotely, owners will monitor and supervise their smart sourced staff
– Owners can collaborate with their remote staff via phone, IM, email, Skype or video conference when he feels the need
– Business owners will assign the work and the staff will be dedicated to one particular project (or to a business owner who can shift them amongst projects)
– They can work the same hours as the business
– Business owners will assign them work, review their work and also set deadlines
– They report only to the business owners or a project manager

SmartSourcing is the smart alternative to traditional outsourcing.